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Contact & scheduling

No technical words
required.

Tell us what you want to do and what is getting in the way. We’ll work out a practical starting point together.

Start with a conversation

Let’s talk it through.

Choose a time on our discovery calendar. Describe your device or goal in your own words—there is no need to diagnose the problem yourself.

Open the discovery calendar ↗

Opens our scheduling calendar in a new tab. Scheduling a conversation does not purchase a package.

866-313-1007

Prefer to call? Use the number above to discuss your request.

service@techsidekick.pro

Email us about your devices or the help you need. Keep passwords and verification codes private.

A few helpful details

Bring the problem.
We’ll bring the patience.

  • What would you like to do?
  • Which device, brand, or model is involved?
  • What happens when you try?
  • Would you prefer remote help or a visit?

Remote consulting and sales consultations are available nationwide. In-person consulting and installations are limited to Michigan, Indiana, Ohio, and Illinois. We confirm scheduling, travel, equipment, shipping, and the price before work begins.

Keep passwords and verification codes private. You do not need to share sensitive account details to explain the problem.

A little clarity

Good questions.
Straight answers.

Can I request help for someone in my family?

Yes. Explain the task and who will be using the technology. The account or device owner must authorize any access or changes.

Do I need to choose a package first?

No. Start with a conversation. Technology support is scoped individually. The fixed-price AI sessions are optional and purchased separately.

Can you guarantee a repair or compatibility?

No. We first review the equipment and the task. If a repair, specialist trade, unsupported device, or provider issue is outside the agreed service, we explain the limitation before further work.

Free 30-minute discovery call

Choose a time to talk.

Meet by phone with Matthew Castle. Enter your name, email, and phone number when booking. Times are shown in your selected time zone.

If the calendar does not load, open the discovery calendar in a new tab.

Your package, clearly explained

Review your down payment

Package total
50% down payment
Remaining balance

This is a one-time down payment credited toward your package. We confirm appointments separately. The balance is invoiced after your first session; it is never automatically charged.

Payment details are entered on Stripe’s secure checkout.

Talk it through before choosing a package ↗